Refund policy

Every new subscription carries a 30-day refund window. Within 30 days of the first charge, email help [at] kiption [dot] com and we refund the full amount, no questions asked. The subscription is cancelled at the same time.

Annual plans are refunded the same way: the same 30 days from the first charge, the full amount, no questions.

After 30 days you can still cancel any time; the subscription then runs to the end of the paid period and does not renew.

Refunds are issued through Stripe, our payment processor, back to the original payment method; how quickly your bank shows them depends on the bank.